Do you want to suspend or cancel your membership?

Please read the corresponding details below:

Membership Suspension
As a member at the River, you are welcome to  suspend your membership for up to four months once per calendar year. Suspension requests must be submitted at least two weeks prior to your billing date. If you are traveling, experiencing an injury, or know you will not be able to get to the studio for a period of time, freezing your membership is a great option. Please note that we do not allow suspended memberships to be cancelled. Your membership must be active for one month prior to cancellation. The River Power Vinyasa Yoga makes exceptions for the following circumstances; military leave, pregnancy, or medical disability. In these instances, we will waive the two week notification policy so long as the request is submitted prior to your automatic payment date. If your cancellation request falls within these categories, please email sufficient documentation (doctor’s note, copy of deployment orders, etc) to support your request to info@weseektheriver.com. Please review the following freeze policy prior to submitting your freeze request.

Suspension Policy
I understand that I can suspend my membership if submitted at least 2 weeks prior to my next automatic payment. I understand that memberships may be frozen for up to four months, once per calendar year. Membership freezes are based on my billing date. I understand my payment will automatically restart upon the predetermined date, unless I notify The River Power Vinyasa Yoga for an earlier reactivation date. I understand that I cannot cancel my membership while it is on hold/suspended. Memberships cancelled while suspended will incur one additional monthly payment prior to being cancelled. My membership will be active for the entire month after that final payment. The River Power Vinyasa Yoga does not pro-rate refunds or allow extensions and/or transfers for a frozen membership.

Membership Cancellation
As a member, you can cancel your membership after three months of active membership. Cancellations require a 30 day notice prior to your billing date. The River Power Vinyasa Yoga makes exceptions for the following circumstances; military leave, pregnancy, medical disability, moving outside the Denver Metro Area. In these instances, we will waive the 30 day cancellation policy if notified prior to the automatic payment date. If your cancellation request falls within these categories, please email sufficient documentation (doctor’s note, copy of deployment orders, etc) to support your request to info@weseektheriver.com. Please review the following cancellation policy prior to submitting a cancellation request.

Cancellation Policy
I understand my membership will be cancelled if I submit the web cancellation online form at least 30 days prior to my next automatic payment. Membership cancellations are based on your billing date. I understand that I cannot cancel my membership while it is on hold/suspended. The River Power Vinyasa Yoga does not pro-rate refunds or allow extensions and/or transfers for a suspended membership.

 

To cancel membership, please fill out the following